Dear Angelic Energy customers,
You will have heard that Nottingham City Council, which owns our supply license partner Robin Hood Energy, is selling the business to British Gas.
We are disappointed that Nottingham City Council could not continue to support Robin Hood Energy, which has resulted in British Gas buying the business.
We have been informed by Robin Hood Energy that British Gas will match or beat your current tariff with us and will honour existing tariffs for the remainder of your contract. They have also said they will put in place other safeguards like asking for your consent to join them.
Customers who do not wish to transfer to British Gas will be free to leave without any exit fees. If you would like to switch to another energy supplier, you can find out more at Ofgem-accredited price comparison sites
A supplier you might like to consider is London Power, a partnership between the Mayor of London and Octopus Energy. London Power was launched to provide fair, affordable, green energy to all Londoners, with any profits made by City Hall being reinvested into social and environmental programmes within London. They promise that once your contract is finished they will move you onto the cheapest similar plan so you don’t pay any more than you need to.
We know this will be a worrying time for some of our customers and we are committed to keeping you informed about your options.
If you are worried about your energy bills, please contact SHINE on 0300 555 0195 or by email at email@example.com.
In the meantime, you can find answers to some of the questions you might have at www.robinhoodenergy.co.uk/britishgas.
We are proud to have helped thousands of residents save money on their energy bills since our Angelic Energy brand was launched in 2017, providing great-value tariffs, excellent customer service and 100% green energy on a not-for-profit basis.
Thank you for being one of our customers.