Pay As You Go meters and debt

If you’ve had a Pay As You Go meter installed to help you to repay a debt, it will be collected each week from the credit you put onto your meter. If you check the displays on your meter regularly you’ll see the amount of debt reduce as you add credit. Once you’ve paid the debt in full, your meter will automatically stop collecting these payments.

If you are paying us back in this way, you’ll need to stick to the payment schedule we agree with you. If you don’t, we can ask you to pay us the full amount straight away, or we can ask you to pay us using a different, faster method. Either way, we’ll let you know before we make any changes.

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