How can I pay?
If you don’t have a pay as you go meter the two main ways to pay are by Direct Debit or when you get your bill:
With a Direct Debit you never have to worry about forgetting to pay your energy bill again – it’s automatically transferred from your bank account each month. You’ll get a quarterly bill or statement so you can keep an eye on what you’re paying.
- You can make fixed payments, meaning the amount is the same every month, or variable payments, where you pay for exactly the energy you use.
- On receipt of bill
Here, you simply receive a bill each quarterly by email or post and pay it using one of the methods below. If you choose to pay on receipt of bill, it’s a good idea to send us regular meter readings so you’re not paying for more energy than you’re actually using.
There are a few ways to pay when your bill comes through:
- Through your online account
- By phone, on 0800 169 0220
- At your nearest Post Office or PayPoint – just take your bill with you to pay by cash, debit or credit card