Our call centre is operating with limited staff to reduce the spread of the Coronavirus. Please visit our Covid-19 help page for common questions, help and information.

Why should I create an online account?

Having your account online means you’re in control. Log in to submit meter readings and check your energy use. You can even pay your bills, quickly and easily, at any time of day or night. You get to:

  • Submit meter readings, so there’s no more estimated bills
  • View, print and pay your bills – we’ll send you an email when your latest one’s ready
  • See all your correspondence with us.

If you’d like to be able to manage your account online, or to find out more, just call us on 0800 169 0220.