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Can I join your Priority Services Register?

What is the Priority Services Register?

The Priority Services Register (PSR) is a FREE service offered to all domestic customers by their energy suppliers. This service is available to anyone eligible who lives in England, Scotland and Wales. Eligible customers can receive additional services in relation to their communication, access and safety needs.

You will qualify for PSR support if you:

  • are of pensionable age
  • have a disability
  • have a long-term health issue
  • in a vulnerable situation
  • have children in the property.

If you qualify to be on our PSR we promise to deliver additional support, such as:

  • provide personal meter reading assistance
  • large-print and audio CD communications.

This is to ensure that your customer needs are met and that we provide an excellent level of service to all.

How do I join Angelic Energy’s PSR?

To join our PSR or find out more about the additional support we offer then please contact our customer services team on 0800 169 0220 or email us at customerservice@angelicenergy.co.uk.

For urgent prepayment enquiries or if you are off supply please text Support to 80818.

If your circumstance changes, then please let us know and we will update your details on our system.

Similarly, please contact us directly if you feel as though you no longer need additional support and want to be taken off our PSR.